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November 07.2025
3 Minutes Read

AI Mode Shopping Research Reveals eBay Dominance Over Amazon

AI Mode Shopping Research: New findings on marketplaces and products.

AI Mode Shopping: A Revolutionary Development in E-Commerce

In a significant leap forward in e-commerce, AI Mode has evolved from a basic chatbot to an integrated shopping engine that reshapes how consumers find and purchase products. With its capabilities now extending to product recommendations, seller rankings, and price comparisons, AI Mode has become a fierce player in the digital marketplace, challenging both small businesses and large corporations in terms of visibility and sales.

Understanding AI Mode's Influence on E-Commerce Searches

The emergence of AI Mode has transformed the landscape of e-commerce searches. In fact, AI Mode features appear in a remarkable 61.7% of e-commerce queries, compared to just 4.6% in general searches. This disparity underscores the commercial intent behind typical inquiries, as users significantly prefer results tailored for shopping. With AI Mode, searches have become a hybrid of research and purchasing.

Data Insights into Market Dominance

Our explorative study revealed that eBay is the dominant marketplace within AI Mode results, outstripping competitors like Walmart (7.1%) and Best Buy (2.5%). eBay appears in 86.6% of product listings, showcasing the platform's comprehensive coverage and excellent cataloging structure. Conversely, Amazon — typically a titan in online sales — was noticeably absent from the top rankings, emphasizing the need for brands to adapt their strategies to this new marketplace reality.

The Displacement of Brand Websites

Brand websites are experiencing a decline in visibility within AI Mode. Major entities like Apple and Sony find themselves overshadowed by resellers. For instance, apple.com appeared only 21 times in listings for its products, while eBay showed up 585 times. This trend emphasizes a critical shift: Sellers with comprehensive online presence tend to eclipse brand-owned sites, making it more essential than ever for brands to optimize their listings and visibility across marketplaces.

Characteristics of AI Mode Shopping Results

AI Mode's response format significantly favors high-rated products while deprioritizing low-rated ones. In fact, 88. 83% of products featured in AI Mode listings scored between 4.1 and 5 stars, while low-rated offerings accounted for a minuscule 0.9%. Pricing strategies also diverge from conventional e-commerce norms, as being discounted does not guarantee visibility; only 26% of featured items were on sale, indicating that AI prioritizes quality over discounting.

Social Proof and Consumer Trust in AI Mode

The utility of AI Mode extends beyond mere product listings. By integrating social proof, such as customer ratings and community discussions—primarily sourced from Reddit—AI Mode effectively creates a trust mechanism for consumers. Out of product listings that incorporated discussions, a striking 97% included Reddit links, establishing this platform as a powerful influence in shaping consumer trust and purchase decisions.

Navigating the AI Shopping Landscape: Strategic Insights for Brands

Brands aiming for a competitive edge in the burgeoning AI shopping realm must prioritize visibility across various platforms while leveraging social proof to bolster credibility. Here are essential strategies:

  • Strengthen Marketplace Presence: Maintain up-to-date, well-organized listings on e-commerce giants like eBay and Walmart to optimize visibility.
  • Encourage Organic Discussions: Facilitate trust by promoting product discussions and reviews on forums like Reddit.
  • Utilize Multimedia Content: Create and share videos demonstrating product efficacy, which can enhance visibility and consumer confidence.

Final Thoughts on the Future of AI Shopping

As AI Mode reshapes the commercial landscape, brands must adapt to its evolving algorithms and prioritize trust, authority, and comprehensive presence across digital marketplaces. By understanding these dynamics, small businesses can navigate the new terrain and find their footing amid a rapidly changing digital world.

For small business owners and marketers eager to thrive in this space, staying informed and agile is paramount. Dive deeper into current e-commerce trends and reevaluate your approach to establish a strong footing in this shifting marketplace.

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